Terms of service
Last updated: 9th December 2025
Welcome to The Glue Between Ltd (“we”, “us”, “our”). By accessing or using thegluebetween.com or working with us, you agree to these Terms of Service.
If you do not agree with any part of these terms, please do not use our website or services.
1. About Our Services
The Glue Between Ltd provides B2B content writing, copywriting, live event facilitation and related consulting services.
Details of specific services, deliverables and timelines are agreed on a per-project basis through written proposals, statements of work or email agreements.
2. Use of the Website
- You agree not to use this website:
- For unlawful purposes
- To transmit harmful or malicious code
- To attempt to gain unauthorised access to systems or data
- In any way that could damage or impair the website
We may update or change the site at any time.
3. Intellectual Property
All content on this website including text, graphics, branding and materials, is owned by or licensed to The Glue Between Ltd.
You may:
- View content for your own use
- Share links publicly (with proper attribution)
You may not:
- Copy, reproduce or republish website content without written permission
- Use our branding, trademarks or assets without consent
- Client-specific deliverables (e.g., written content or facilitation materials) follow the ownership terms agreed per project.
- Unless otherwise agreed, ownership transfers to the client once full payment has been received.
4. Project Terms & Responsibilities
When you engage our services, both parties agree to:
- Provide accurate information
- Communicate in a timely manner
- Treat each other professionally
- Honour agreed timelines unless circumstances require changes
We may request reasonable support or access to information needed to deliver the work.
Delays caused by the client may impact timelines or incur additional costs, which will be discussed before proceeding.
5. Fees & Payment
Project fees, payment schedules and invoicing terms are outlined in proposals or agreements specific to each engagement.
Unless otherwise stated:
- Invoices are due within 14 days
- Late payments may result in paused work or interest charges as permitted by law
- Work may not be released or licensed until full payment is received
- Any third-party expenses (e.g., software, research, travel) will be agreed in advance and added to the invoice where applicable.
6. Cancellations & Refunds
For project-based work:
You may cancel a project at any time. However, you will be invoiced for:
- Work completed up to the cancellation date
- Any non-refundable third-party costs incurred
For ongoing/retainer services:
- A notice period (typically 30 days) applies, unless otherwise agreed in writing.
Refunds are not provided for work already delivered.
7. Disclaimer of Warranties
We provide our services and website “as is” and make no guarantees that:
- The website will be error-free
- Services will meet every possible expectation
- Third-party platforms will perform without issues
We do our best to deliver high-quality work, but outcomes may depend on factors outside our control (e.g., how content is used, client implementation, market conditions).
8. Limitation of Liability
To the fullest extent permitted by law, The Glue Between Ltd is not liable for:
- Loss of profits, revenue, business or data
- Indirect or consequential damages
- Any results that depend on client implementation or external factors
- Our total liability for any claim is limited to the amount paid by you for the relevant services.
9. External Links
Our website may contain links to other websites or tools.
We do not endorse or control external content and are not responsible for their practices or accuracy.
10. Termination of Access
We may suspend or terminate access to the website or services if:
- These terms are violated
- Unlawful or harmful behaviour occurs
- Payment terms are not met
- Termination does not affect any rights or obligations that have already accrued.
11. Changes to These Terms
We may update these Terms of Service from time to time.
The most recent version will always be posted on this page with an updated date.
Continued use of the website or services after changes means you accept the updated terms.
12. Governing Law
These terms are governed by the laws of England and Wales, and any disputes will be handled exclusively through UK courts.
13. Contact Information
For questions regarding these Terms of Service, contact:
Nick Pryke
Email: nick@thegluebetween.com